I cannot update my payment method. My HP account page does not have such an option.

[genezip]

The account page that opens when I sign in has no option at all related to my payment method. Virtual assistant is no help, and when it tries to connect me with an HP person, it eventually returns the message that it is "having an issue" and asks me to try again later. I have done this over a period of about two weeks and cannot break through to anyone who can help.

[praveen196]

@genezip Welcome to HP Community!

Please let us know which printer model you are using.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

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