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‎04-30-2024 05:55 AM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer

I chatted with an agent & was told they were sending me a new printer & I haven’t received it yet. Was I scammed? I went through hp smart to solve my problem but other things I read make me think it was a scam. I have not been able to contact a real person since this happened & I still can’t 

1 REPLY 1

‎04-30-2024 07:04 AM

HP Recommended

I notified one of the agents to look into this.  In my experience this is done using email or there is a transcript of the conversation if done by chat and credit card information is never asked for.

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