• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎11-04-2023 10:52 AM

HP Recommended
Operating System: Chrome OS

I have an insta ink account printer. I replaced the cartridge already but says ink system failure. 
I tried everything but still nothing works. It’s not printing.

I bought a new printer that comes with six free months of insta ink. Can I transfer my account to the new printer and get the 6 months free insta ink? Thank you.

Tags (1)
1 REPLY 1

‎11-08-2023 11:28 AM

HP Recommended

Hi @Laras3,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account cannot use cartridge. Not to worry I will help you to get a resolution to resolve the issue.

 

If the issue persists, then please follow the steps mentioned in this document: HP Printers - An 'Ink System Failure' or 'System Supply Problem' Error Displays

 

You may also refer to this document: Solve Instant Ink cartridge and printer problems

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.