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I didn't recieve the code for 6 months free ink

HP Envy 5010
Microsoft Windows 10 (64-bit)

Even though i ordered the printer with 6 months of free ink included from amazon there was no code provided to insert when signing up. Can someone help me out. 

HP Support Agent
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I didn't recieve the code for 6 months free ink

@Obaydul, Welcome to HP Support Community!


To assist you further, I would like to the following-


Could you share the picture of the offer window or the printer's box which says a 6-month free trial?

Have you already enrolled in the HP Instant Ink program?


If yes, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.


In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.


Keep me posted.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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