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‎09-30-2022 02:29 AM - last edited on ‎10-02-2022 09:55 AM by Retired

HP Recommended
Product: HP ENVY 5030 All-in-One Printer
Operating System: Microsoft Windows 11

I moved home
Toner no longer arrives.

The new address is:

[Personal Information Removed]
Gennaro [Personal Information Removed]


Category:
1 REPLY 1

‎10-05-2022 10:30 AM

HP Recommended

Hi @gmatacena,

 

Welcome to the HP Support Community

 

I understand you moved and you are not able to receive inks. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • Are you enrolled in Instant Ink? 
  • If you are enrolled then please update your shipping address on your Instant Ink account.

Please refer to this document: HP Instant Ink - Manage your account

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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