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‎10-30-2020 11:34 AM

HP Recommended
Product: HP 8610
Operating System: Microsoft Windows 10 (64-bit)

I get the message "Printer Failure There is a problem with the printer or ink system" (no error code).

1 person had the same question
1 REPLY 1

‎11-02-2020 07:09 AM

HP Recommended

@venca1, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error. Kindly perform the steps mentioned in this document to resolve this issue -  'Printer Failure' Error

 

If the error persists, I'm afraid this is a hardware issue. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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