I got only 2 instead of the offered 6 month free ink (on the package and in a flyer inside)

[tteee]

Hei,

I bought a printer and in the package it shows, 6 months free ink. After I registered my account and startet my insta ink it gave me only 2 free months. How can I get my advertised 6 months ?

Regards 

Eric

[Nal_NR]

Hi @tteee

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Since you mentioned that, you got a 6-month free offer, kindly share the screenshots of the same. 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

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