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‎01-11-2021 10:45 AM

HP Recommended
Product: DeskJet Plus 4130
Operating System: iOS

So I just got my printer today . 

11 Jan 2021.

Setup as per procedure. 

Connected to my access point . Tried my smartphone and my iPad pro . Apparently webservices seems to be a problem . Thigh it working fine via the router  and  all information pages and network settings are fine . 

 

I JUST WANNA GET MY INATANT INK REGISTERED AND WORKING FULL SWING . LOT OF PRINTS XOMING UP .

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2021 06:53 AM

HP Recommended

@Deskjet4130Jude, Welcome to HP Support Community!

 

I see that you're unable to connect the printer to web services, I'd suggest you follow the steps from the document HP Printers - Cannot Connect to Web Services to isolate and resolve the issue.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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3 REPLIES 3

‎01-12-2021 06:53 AM

HP Recommended

@Deskjet4130Jude, Welcome to HP Support Community!

 

I see that you're unable to connect the printer to web services, I'd suggest you follow the steps from the document HP Printers - Cannot Connect to Web Services to isolate and resolve the issue.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No

‎01-14-2021 12:08 PM

HP Recommended

Updating the firmware worked. 

 

The issue was not getting to the web services was fixed after the updating the firmware.everything is sorted .

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‎01-14-2021 10:43 PM

HP Recommended

@Deskjet4130Jude

 

Glad to know 🙂

TEJ1602
I am an HP Employee

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