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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
09-20-2020 06:25 AM
Product: HP Envy Photo all in one printer 6234
Operating System: Microsoft Windows 10 (64-bit)
I have a cartridge problem message on my printer, remove the cartridge and reinstall make sure it is correctly installed which I have done many times today, I have reset my printer, cleaned the cartridge nothing makes any difference. The cartridge has had little use, now after exhausting the repair advice options, advise is I need to replace the cartridge, but what if this message shows with another new cartridge?. Can anyone advise me of a way forward?. Can I contact HP to get another working cartridge if so how?.
1 REPLY 1
09-22-2020 11:59 AM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/document/c05365403
If the issue persists, I recommend you to contact the HP Support Team regarding this.
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