Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have a deskjet 3634 second hand with no code to sign up for instant ink
@Gemscrookes, Welcome to HP Support Community!
I'd recommend you follow the steps from the document HP Printers - Having Trouble Claiming Your Printer? to isolate and resolve the issue.
Hope this helps! Keep me posted.
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TEJ1602 I am an HP Employee
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