cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
BMont1
New member
1 0 0 0
Message 1 of 2
128
Flag Post

I have an HP OfficeJet 5252 and the screen reads, cannot print. What's wrong?

HP Recommended
HP Office jet 5252

I am no longer subscribed to instant ink and don't care for the service. I would like to be able to buy and install my own cartridges without interference from HP 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,489 1,738
Message 2 of 2
Flag Post
HP Recommended

Hi @BMont1

Welcome to the HP Support Community. I'd be happy to assist you. You can cancel enrollment in HP Instant Ink at any time and use regular HP ink cartridges.

 

Have you canceled the Instant Ink subscription?

To know how to cancel the subscription, refer to this document.

Make sure not to use any Instant Ink cartridges in the printer after the cancellation. Use regular HP ink cartridges.

 

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here

 

For now, turn off the web services

Refer to this document to know how. Try printing. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation