11-02-2019 04:56 AM
I’ve had an instant ink plan since I bought the printer . My ink is running out as the printing quality is really poor now. I have never had new ink cartridges and need them now. How can I contact someone to order them. I’ve tried for over and hour but all I get is the virtual assistant which isn’t helpful
Solved! Go to Solution.
11-04-2019 05:07 PM
@RitMeh Welcome to HP Community!
Here are a few things you may want to know about your HP Instant Ink account page before we get into the details of resolving your concern: Click here for FAQs.
- Your HP Instant Ink account page contains the data on past deliveries and estimated shipments.
- It also helps you understand what state your cartridges are in based on HP's data,
- Any issues will be shown with its solution using a step by step approach, to make it easier for you!
Please check your account page to see the latest cartridge information by signing into your account at "instantink.com".
If the suggested information can't be found, You may respond to the private message I've sent out and I'll help you out, accordingly
Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers:
We eagerly await your response,
Help us, help you.
And Take care.
I am an HP Employee