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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-17-2024 12:49 PM

HP Recommended

I have the 700 a month plan and I have been charged 3 times this month that's nearly 70 pound. I can't afford to pay that for ink. Can someone from support help me as if it doesn't get resolved I will have to cancel my subscription which I do not want to do but I can not afford to be paying 70 pound 

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1 REPLY 1

‎02-19-2024 07:50 AM

HP Recommended

Hi @Melanie791,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Rachel571 

HP Support

.
Sneha_01- HP support
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