cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mon77
New member
1 0 0 0
Message 1 of 2
91
Flag Post

I have no idea about the zip code when I tried to install my printer.

HP Recommended
HP Ink Tank 315
macOS 10.15 Catalina

I was trying to install my printer and during the installing process, I need to input the zip code.Screenshot 2020-11-03 at 2.10.42 pm.png

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
15,091 15,052 1,218 1,377
Message 2 of 2
Flag Post
HP Recommended

Hi @mon77,

 

I'd like to help!

 

To better assist -

  • Have you tried entering the right postal code?
  • How is the printer connected to your device Wifi or USB?

Meanwhile, make sure the printer is connected to the computer and then try and install the printer software.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation