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I have received message on 8620 Officejet Pro 8620 that I cannot print. Contact www.instantink etc. How can I get my printer to work.  Is it possible that my printer could have been turned off because of an unpaid ink cartridge bill which I am contesting?

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Hi @AMDDOC,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing printing issues with your HP Officejet Pro 8620 Product.

 

I suggest that you use the cartridges purchased from the store if you do not want to subscribe to instant ink.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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