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‎07-25-2023 12:32 AM - last edited on ‎07-25-2023 01:44 PM by Retired

HP Recommended

I have a new printer that is enrolled in the HP Instant ink and yet since having my new printer they sent me the wrong ink and I don't know how to change it... They are sending me ink #65 that is for my old printer, my new printer takes  #67 ink and I need to be able to print so I need this problem fixed ASAP  and I need ink cartridges #67 sent to me ASAP my printer is going to show Error until I get the right cartridges and install them.. Can someone please contact me asap to resolve this issue?? Email me at [Personal Information Removed] please I need ink ASAP 

THANK YOU

SHANNON 

1 person had the same question
1 REPLY 1

‎07-26-2023 08:50 AM

HP Recommended

Hi @Shannon114 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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