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HP Recommended
HP OfficeJet Pro 8715
Microsoft Windows 10 (64-bit)

I have the opposite problem from most people in this forum: I possess 3 complete boxes of Instant Ink for my home printer. Why? In February, I already had one complete box of cartridges when I changed my account payment from a business card to a personal one after retiring. Somehow, that reset the instant ink and I received a second box. Then last week, I replaced my 8710 printer with an 8715. That again reset things and I received a 3rd box today.  Can I return 2 boxes of cartridges and to what address? Or am I free to sell them on the open market? Thanks for responding.

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