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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DLF3
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I have two printers, a 7855 and a 5055. How do I get them into one account?

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I have two printers a 7855 and a 5055.  I want to get them both onto one HP account.  Does anyone know how to do that?

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asmita6658
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Hi @DLF3

 

Welcome to the HP Support Community. I'd be happy to assist you with the HP Smart Website Account. 

 

To better assist you -

 

1.) Have you already created 2 separate account for your printers? 

2.) Are you enrolled in the Instant Ink plan? 

 

To transfer your printer, you must remove it from the current HP Smart account, and then add it to the new account. A printer can be connected to only one HP account at a time.

 

Review the following:

  • If your printer is enrolled with HP Instant Ink, you must cancel your plan before removing or transferring the printer. Go to Cancel Your HP Instant Ink Services for more information.

  • If you plan to use your printer with a different HP account, remove the printer from the old HP account, and then add it to your new account.

    If you want to reuse your custom HP ePrint email address, do not turn off Web Services. The printer code is the first part of your custom address. For example, johndoe123 would be the code for johndoe123@hpeprint.com.

 

To add the printer, refer to step# 1, 2 and 3 from here

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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