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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DiegoA1
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I haven't received instant ink

HP Recommended
HP Envy Photo 7155 All in One Printer
iOS

So I got this printer a few years ago and like I don't know I have not received any ink cartridges. I've been out of black ink for like months and still haven't gotten anything! 

 

 

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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@DiegoA1, Welcome to the HP Support Community!

 

Make sure the printer is connected to the internet for the Instant Ink servers to monitor the ink levels and ship the replacement ink cartridges when required.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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