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- HP Community
- Apps, Services & Software
- HP Instant Ink
- I haven't received my ink.

Create an account on the HP Community to personalize your profile and ask a question
02-27-2024 03:57 AM
I purchased a new printer and registered it with instant ink on Feb 17. The tracking says it was supposed to be here by Feb 22. It also says it's delayed. I called instant ink yesterday. The agent was friendly but not helpful. She gave me no new information except to say that shipments take up to 16 days. There is nothing instant about this service. It's terrible. It sounded too good rto be true.So very disappointing.
02-27-2024 02:12 PM
Hi @Weezzi,
Welcome to the HP Support Community
I'm sorry to hear about the inconvenience you're experiencing with your ink delivery from Instant Ink. It can indeed be frustrating when a service doesn't meet your expectations, especially when it's supposed to make things more convenient.
To assist you better, I have sent out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.