05-03-2019 04:53 PM - last edited on 07-02-2019 03:49 AM by NitM
I have had the same issue. I recieved a starter ink kit and for over a year I have been charged over $100US. I should have just went to the store for my ink cartridges it would have cost me less over the long run. Not too happy.
Solved! Go to Solution.
05-04-2019 08:01 AM - edited 05-04-2019 08:03 AM
Is your printer connected to the internet?
I understand your concern and situation, I'm sorry for the inconvenience.
Instant Ink takes 3-7 business days to process a shipment and generate tracking once it is triggered by the algorithm
“Your Instant Ink account page has data on past deliveries and estimated shipments. It also helps you understand what state your cartridges are in based on HP’s data. Any issues will be shown with steps to fix. Please check your account page to see the latest cartridge information by signing into your account at “instantink.com
Refer this article to know more information about finding the ink cartridges. Click Here
Also, if the issue still persists, please share us few details through a private message. So I can check the account details and ship you the replacement ink cartridges.
Instant ink account number-
Instant ink email address-
Let me know how this works!
You have a good day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee