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‎08-10-2022 01:44 PM - last edited on ‎08-12-2022 02:07 PM by Moderator

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

The second the printer turns on an error message pops up saying cannot print visit HP instant ink for help

1 person had the same question
1 REPLY 1

‎08-13-2022 09:29 AM

HP Recommended

Did you replace the Instaant Ink cartridges with retail cartridges after canceling your Instant Ink account?  

 

When you sign up for the Instant Ink program you are NOT purchasing ink, you are purchasing a subscription to a set number of pages per month.  The ink is supplied, but remains the property of HP and must be returned if you cancel the program in accordance with the terms of service.  See sections 5.d and 9.c of the terms of service here.


Bob Headrick,  HP Expert

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