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KSJohnson
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I lost my black instant ink cartridge.

Office Jet Pro 8720
macOS 10.13 High Sierra

I misplaced the Instant Ink Black Cartridge sent to me: hp 952/953 954/955.

I need to purchase a replacement.  I am completely out of Black Ink.

Please advise.  Thank you.

 

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
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I lost my black instant ink cartridge.

Hi @KSJohnson

Welcome to the HP Support Community. I'd be happy to assist you.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

KSJohnson
Level 1
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Message 3 of 4
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I lost my black instant ink cartridge.

I think my email for Instant Ink is [Personal Information Removed].  However, I also have HP access through [Personal Information Removed].

I searched for my serial number on my printer, but couldn't find it even with a magnifying lens.  Is this enough information for you to find me?  Karen

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HP Support Agent
HP Support Agent
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I lost my black instant ink cartridge.

@KSJohnson, kindly do not post personal information like Printer serial number or Email address on a public post. This information should be provided only in a private message.

And I have checked with both the Email addresses that you gave me, there was no Instant Ink account associated with these.

Kindly check for Instant Ink Account Number, Email Address associated with the Instant ink account, or Printer Serial number.

Refer to this document to know how to find the Product Name or Product Number/serial number.

 

Keep me posted.

 

KUMAR0307
I am an HP Employee

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