cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Rissa7
New member
1 0 0 0
Message 1 of 2
102
Flag Post

Solved!

I lost my ink cartridge in a move and the other one is running low

HP Recommended
HP Deskjet 3630 series
Microsoft Windows 10 (64-bit)

I recently just moved and lost one of my ink cartridges.  My other one is running low and from what I read once ink starts getting low I'd have another sent to me.  

I wasn't using my printer often and haven't received any cartridges since 2017, but now the ink is almost out and nothing is being sent to me.  My other ink isn't the Instaink so there'd be no one to get that shipped to me either.

 

Any help would be greatly appreciated as I'm at a loss on what to do. 

1 ACCEPTED SOLUTION

Accepted Solutions
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,556
Message 2 of 2
Flag Post
HP Recommended

@Rissa7, Welcome to HP Support Community!

 

Not to worry, we have your back!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,556
Message 2 of 2
Flag Post
HP Recommended

@Rissa7, Welcome to HP Support Community!

 

Not to worry, we have your back!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation