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I'm getting a paper jam error + ink error. I've checked both and there is no paper jam/ink error ??

HP Recommended
HP DeskJet 3755

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Message 2 of 2
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HP Recommended

@kmaher

 

Welcome to the HP Support Community.

 

If you have any other ink cartridges, do try those and check if you still get the ink error. Also, is the Printer on the HP Instant Program?

 

Also, try the steps from here: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203...

 

Try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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