I may have used an Instant Ink cartridge too early. Now the service says I have ink, but I don't.

[KR257]

I think I may have used an Instant Ink cartridge too early. Now I am out of color ink. The online service indicates that I have a cartridge to use, but I don't. I bought a color ink cartridge from a local retailer, but that ink was gone too after about 60 pages. I can't afford to keep doing that. I did replace the empty Instant Ink cartridge when prompted. Now I'm back to the original message that I need to install the Instant Ink cartridge (which I don't have). 

[Irfan_06]

Hi @KR257,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I see that you are looking for help with replacement ink for your instant ink Printer.

To validate your instant ink subscription and help you with the replacement ink, we need some information related to instant ink account. This information cannot be shared on a public post.

I have sent you a private message to get this information. Please reply to this in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support