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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-26-2022 03:49 PM

HP Recommended

I have been charged two different times for instant ink. My printer has been off-line for a couple of months and I should not have been charged anything. So two charges, no ink was sent, so I canceled the instant ink package!  I seriously need a phone number to talk to a person. I tried virtual agent, that was a joke!

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4 people had the same question
2 REPLIES 2

‎02-01-2022 12:27 AM

HP Recommended

@D5-9_

 

Welcome to the HP support community.

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎02-17-2022 11:21 AM

HP Recommended

Please provide a phone number for HP's shipping with FedEx, concerning a misdelivered package on 2/15/2022. Claims have to originate with the shipper, according to the FedEx website. No live person to talk to at FedEx or HP!

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