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06-20-2022 01:28 PM - last edited on 06-20-2022 02:29 PM by MayS
Hi! I recycled my blank cartridge and did not receive my shipment that was supposedly delivered in March. Now my printer does not have a black cartridge (only the color) and the InstantInk account cannot detect ink levels... but I need black ink! How do I request a new black cartridge?
06-20-2022 01:50 PM
Welcome to the HP User Community.
You should be able to find Instant Ink help in your Instant Ink Account.
See the following for help and ways to contact Instant Ink Support.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / Contact Information
Start here: Get HP Instant Ink Support
- Your ink
- Your HP Instant Ink account
- Your printer connections
And / Or
At the bottom of the Support webpage
Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner
- Enrollment Information
- Solve Problems
- Questions about Ink or Toner
Manage your Account
Change your payment information
Change to PayPal
Apply a prepaid card
Sign into your account
Review your bill
Change or verify your shipping address
Change your email address
About rollover pages
About page counts
About additional pages
Move your service to another country/region
Cancel your account
Recycle your cartridges
Instant Ink Support >> HP Instant Ink Support
NOTE >> Select Your Region // Hours as listed at the site.
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
Examples of the Terms of Service Contract for various regions
NOTE: Contract includes contact information