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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP ENVY 5530 e-All-in-One Printer

I’m following instructions to set up instaink. But I get a message that says the printer was unable to connect to the server. It is connected to our WiFi…?

1 REPLY 1
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@frgrl, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to enroll the printer in Instant Ink.

 

Follow the steps mentioned in this document - Cannot Connect to Web Services

 

The code required is the claim code. You may refer to - Find the Printer Claim Code

 

For assistance with enrollment, refer to - Enrolling in HP Instant Ink

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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