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Caren6
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Message 1 of 2
84
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I need color ink

My color ink is VERY LOW and i can't find any way to get a new cartridge. The virtual agent isn't helping either... 

They say "you'll get ink before you even run out of it" but it's false. I always struggle to get ink ...

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Message 2 of 2
52
Flag Post
HP Recommended

I need color ink

Hi @Caren6 ,

 

Welcome to the HP Support-Community.

 

If HP didn't send a cartridge, you can order a new one manually. To do so, please have a look at this support document:

 

https://support.hp.com/us-en/product/hp-instant-ink-series/5264756/document/c04571455

 

If the problem remains, please contact Instant Ink. This is the number:

1‑855‑785‑2777

 

Best,

Nils_K

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