• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 3760 All-in-One Printer
iOS

Hi I keep getting error when trying to sign up for instant ink. When it asks for password I put 12345678. But that doesn’t help

1 REPLY 1
HP Recommended

@Serina81, Welcome to the HP Support Community! I’m here to help.

 

I believe you are referring to a claim code and not the password.

 

Make sure the printer is connected to a wireless network. 

 

Deskjet 3700 printers do not have an ePrint button. Retrieve your printer claim code by pressing the Information button to print a page titled “Printer Information Page". This page shows the status of the wireless network connection. See the following instructions, depending on the status of the wireless network connection:

The printer is already connected to a wireless network:

Press the Web Services button and the Information button at the same time to print instructions.

If the printed page does not contain an ePrint address and printer claim code, follow the instructions on the printed page to enable Web Services. After you enable Web Services, a page titled "Congratulations" prints with the ePrint address and printer claim code.

The printer is not connected to a wireless network:

Press and hold the Wireless button for 3 seconds to print the Wireless Quick Start Guide.

  1. Follow instructions in the guide to connect the printer to your wireless network.
  2. Press the Web Services button and the Information button at the same time to print instructions. If the printed page does not contain an ePrint address and printer claim code, follow the instructions on the printed page to enable Web Services. After you enable Web Services, a page titled "Congratulations" prints with the ePrint address and printer claim code.

If the "Congratulations" page has only an ePrint address (no printer claim code), the printer was previously claimed to another HP Smart account (formerly HP Connected). Print the printer information sheet by pressing the Information button , and then locate the printer IP address on the printed page. Enter the printer IP address in a web browser and navigate to the "Web Services" section of the web page. Remove and then re-enable web services. A page titled “Congratulations” prints with your printer claim code.

 

for assistance with enrollment, refer to - Enrolling in HP Instant Ink

 

Hope this helps! Let me know how it goes

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.