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‎07-18-2023 07:40 PM - last edited on ‎07-19-2023 07:25 AM by Retired

HP Recommended
Product: officejet pro 9010

I tried the chat but was no help. I need to change my shippingh address. The chat sends me back to the opening screen and tells me to use the "account" in the menu. I see my name and address but when I choose "change" it does not send me to a page where I can change it.

 

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1 person had the same question
1 REPLY 1

‎07-19-2023 09:26 PM

HP Recommended

Hi @janderson916,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To update the address, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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