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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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I need to contact HP to request new cartridges

HP Recommended
ENVY photo 7130
macOS 10.14 Mojave

I keep getting an error message which I cannot resolve and think that the cartridge is faulty . How do I get hold of HP tos tell them to send me replacement cartridges?

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@graja33a, Welcome to the HP Support Community!

 

Let us perform the troubleshooting steps mentioned in this document to resolve this issue.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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