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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
1 REPLY 1
09-26-2020 10:23 AM
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I have gone through your Post and would like to help
I suggest you Disable and Re-enable the Web Services
To begin with please make sure the printer is plugged directly into a wall outlet and not a surge protector.
1. On the printer click on the Web Services icon in the top left corner of the display.
2. Click on Settings.
3. Click on Remove/Disable/Turn Off Web Services.
4. Follow the onscreen instructions
5. Restart your Printer and fom the main screen click on the Web Services icon again.
The printer should print out a page with a new claim code on it that can be used to connect the printer to HP Connected.
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