Hi, I have been enrolled in HP Instant Ink for a couple of months. Until a couple of days ago things were great. Now my printer is skipping during printing and I have had to use about 10-15 pages of my plan to test, reprint, etc. I have done all the recommended tests and nothing helped. I took out the black cartridge and it has gooky ink all over the bottom. The color cartridge is clean on the bottom. Has anyone else ever had this problem?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".