I used the instant ink envelope thinking it was to recycle. How do I get another?

[75Today]

Product is instant ink and I am seeking to return the unused portion after quitting the program.

I do not like paying by the page for printing. or by the 100 page block.

So I bought my own ink and I'm returning the instant ink.  

I can't get Staples or Best Buy to accept the cartridges.

To what address should I send them?

The instant ink menus seem to take me in circles without giving me an address.

[Garp_senchau]

@75Today, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I suggest you refer to this guide: Recycle HP printers and ink and toner cartridges | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[75Today]

Please stop giving me canned responses.  There is no such option under Overview as Recycle Print Cartridges.  Perhaps because I have disenrolled my printer.  Please send me a recycle pouch envelope or give me an address to sent the instant ink box to so that I get credit for returning the instant ink cartridges.  And stop billing me monthly  for them, please.

[Garp_senchau]

Hey @75Today, 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

Note: There might be a nominal charge for the service they provide.

Regards,