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RobMcLemore
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I've entered the scratch off code on the back of my $5 prepaid card and it is not accepted.

HP Pavillion Elite HPE
Microsoft Windows 7 (64-bit)

I've entered the scratch off code on the back of my $5 prepaid card.  But, HP is not accepting it.  I have put the - between the numbers, I've tried it without the - .  I've tried it with a space before and after the -.  What am I doing wrong?  Any suggestions would be appreciated.

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HP Recommended

Solved!

I've entered the scratch off code on the back of my $5 prepaid card and it is not accepted.

@RobMcLemore

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

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