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‎02-16-2023 02:37 AM

HP Recommended
Product: HP DeskJet 3760 All-in-One Printer

How do I order an extra colour cartridge, I've either lost it or it wasn't sent?

2 REPLIES 2

‎02-19-2023 07:42 PM

HP Recommended

Hi @HL1983,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Did you make any changes to your printer?

 

As you mentioned you are running out of ink and you have not received the replacement ink cartridges for your printer.

 

I'm very sorry for the inconvenience.

 

Please share a few details in a private message, so I can initiate the order to ship you a replacement ink cartridge at the earliest.

 

Printer Model Name

Serial Number of the printer

Instant ink Email Address

Instant Ink Account Number

Address to ship the cartridge

Do you need black or color ink cartridges?

 

I hope this helps. 
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

^ Alden4
HP Support

I am an HP Employee.
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‎02-21-2023 12:09 PM

HP Recommended

Hello,

 

Keep your cleaning sessions to two or fewer per week. Print quality issues can usually be resolved with a couple of cleanings.

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