I want the ink

[Bunxster]

all i want is the ink to be sent when it runs out.  the pc is tell me that it does not need it but my black is empty. please send some ink (THAT I HAVE PRE PAID FOR IN A CONTRACT)

[Dragon-Fur]

@Bunxster 

Welcome to the HP Community Forum.

The fastest way to check on / get your ink is to contact Instant Ink Support.

For example, use your Instant Ink account or check in the Terms of Service Contract for the contact number.

Links and how-to information are included later in this message.

Lots of  information – Instant Ink

Start here:  Get HP Instant Ink Support

Section(s)

• Your ink  - including sections Where is my ink or toner? / Why are my cartridges so big?
• Your HP Instant Ink account
• Your printer connections  

No Joy?

Please contact Instant Ink Support during business days and hours available in your region.

OR

You may choose to wait here in the Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not always faster – our Community is not  HP Instant Ink Support   – Waiting generally works.

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Start...

Active subscription?

>>>>  Contact Instant Ink Support from within your Instant Ink Account  <<<<

OR

Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – When available in your region, look for contact number on the webpage.

AND

Examples of the Terms of Service Contract for various regions

NOTE:  Terms of Service Document includes phone contact information

Instant Ink - Terms of Service - USA

Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Lots of  information – Instant Ink

Start here:  Get HP Instant Ink Support

Sections

• Your ink  - including section Where is my ink or toner?
• Your HP Instant Ink account
• Your printer connections  

Scroll to bottom of web page >>  Section – Details -- Documents

 HP Instant Ink Help - Enrolling in HP Instant Ink

 HP Instant Ink Help – Solve Problems

 HP Instant Ink Help - Manage your account

 HP Instant Ink Help - Manage your ink or toner

  Recycle your cartridges

  HP Instant Ink Help – Review your bill

===============================================================

How does it work?   Details / Plans / TKB / Cancel Information

Check through the Website  FAQ

Additional Information:

 HP Instant Ink - Cancel Your HP Instant Ink Service

 HP Instant Ink - Enrolling in HP Instant Ink

 HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

 TKB article contributed by HP JessikaV

 Fixing Instant Ink cartridge errors

TKB Article contributed by HP JillSa

Cancelled Instant Ink service and now I can't print  

 INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

Scroll down to the FAQ – READ Everything

What is an HP Instant Ink Platinum subscription?

HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.

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