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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎11-29-2021 05:37 PM

HP Recommended
Product: Deskjet 4100 printer

CEA97E5E-60FB-41D1-B752-4BA5543CFC68.jpeg

 

I was charged twice after signing up for free instant ink for 6 months.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2021 05:11 AM

HP Recommended

@Pratyush28, Welcome to the HP Support Community! I’m here to help.

 

I understand you have concerns related to the Instant Ink billing. Have you checked your HP Instant Ink account page? Your Instant Ink account page will have the bill details. You may log in to your HP Instant Ink account page from here.

 

To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎11-30-2021 05:11 AM

HP Recommended

@Pratyush28, Welcome to the HP Support Community! I’m here to help.

 

I understand you have concerns related to the Instant Ink billing. Have you checked your HP Instant Ink account page? Your Instant Ink account page will have the bill details. You may log in to your HP Instant Ink account page from here.

 

To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎11-30-2021 07:29 AM

HP Recommended

I can't access the private message

Was this reply helpful? Yes No
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