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We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I was sent the wrong cartridges and I want to cancel this service. How do I do this?

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Microsoft Windows 10 (32-bit)

I want to cancel my account.  I was sent the wrong cartridges. Please cancel my a

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Welcome to the HP Community.

Be Aware:

Do not respond to individuals who include phone numbers or email addresses in public posts.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.


Good Morning.


You may cancel your Instant Ink subscription at anytime, of course.


You must do so by following the instructions included in your Terms of Service contract.


Links to the information are included later in this message.

Please read the information carefully.



The Instant Ink cartridges you are using will stop working after the service is cancelled. 

The cartridges remain the property of HP and should be returned to HP after the subscription is terminated for any reason.

All is explained in your contract.


Need Help?

Please contact Instant Ink Support.

The contact information is included in your Terms of Service contract.




If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink


Instant Ink Support Website

HP Instant Ink Support - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.


Click on FAQ

For example, Read Check to see if your HP printer works with Instant Ink


READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the tiny print area, look for and click on the link for


Need Help?

Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.

The Terms of Service contract provides contact information, usually in the very first section.


Examples of the Terms of Service Contract

>>>   Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK


Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"


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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation