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- HP Community
- Apps, Services & Software
- HP Instant Ink
- I was sent the wrong cartridges from instant ink

Create an account on the HP Community to personalize your profile and ask a question
07-31-2022 04:54 PM
I was sent 65 and my printer takes 63. I’m getting an error that it’s not compatible and have tried all the fixes.
Solved! Go to Solution.
Accepted Solutions
08-07-2022 08:31 AM
I would need the details requested via private message to proceed further.
Also, due to security reasons, it will be great if you could share the details via PM.
Thanks.
I am an HP Employee
08-06-2022 07:01 AM
Hi @MassageByAnnie
Welcome to the HP Support Community
I'd like to help!
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
Have a great day!
I am an HP Employee
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