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HP OfficeJet Pro 8035 All-in-One Printer

I would like a refund for pages that did not print correctly. I determined that the red cartridge was the issue and replaced it. I had to reprint 32 pages. How to I get my HP instand ink page counter reset for the 32 pages?

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Hi @DeLeo_S,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

I would need to know a few details regarding your Instant ink account to help you with it.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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