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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
TanjilxKhan
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Im I able to turn off my printer?

HP Recommended
HP Deskjet 3636
Microsoft Windows 10 (64-bit)

Hi there. Recently I decided to avail of the excellent Instant Ink service. As I understand the printer should remain online to monitor ink levels. I was wondering would I be able to turn off my printer for most of the day and overnight if I turn on the printer once a day to refresh status in the morning. Thanks in advance

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Mans
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@TanjilxKhan 

Hello,

Yes, your printer can be turned off when you are not using it, but it must be turned on and connected to the wireless network at least once a day for the HP Instant Ink service to update the status of the ink cartridges and the printer.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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Mans
Level 15
Level 15
1,680 1,660 173 538
Message 2 of 2
Flag Post
HP Recommended

@TanjilxKhan 

Hello,

Yes, your printer can be turned off when you are not using it, but it must be turned on and connected to the wireless network at least once a day for the HP Instant Ink service to update the status of the ink cartridges and the printer.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

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