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‎04-06-2020 04:51 AM

HP Recommended
Product: HP Officejet Pro 8720
Operating System: Microsoft Windows 10 (64-bit)

Hi

Currently I am in Ireland and Planning to Immigrate to Australia

I have a HP Officejet pro 8720 with Instant Ink Subscription. My Question is If I bring my Printer to Australia will I get the compatible Instant ink cartridges . I wish to continue with instant ink subscription. is it possible ? I heard  cartridges from Australia is not compatible to machines brought from Europe . 

Please Help me

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2020 06:27 AM

HP Recommended

Hi @MarattTony

 

Welcome to the HP Support Community. I'd be happy to assist you with the cartridge query.

 

I'm afraid the Instant Ink program is not available is Australia. So, you'll have to cancel the Instant Ink subscription and replace the Instant Ink cartridges with the regular ink cartridges. 

 

Also, the cartridge# differs from country to country, we'll have to do a rationalization reset so that your printers accepts inks from Australia.  

 

Hope this helps! Let me know if you have any other questions. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎04-09-2020 06:27 AM

HP Recommended

Hi @MarattTony

 

Welcome to the HP Support Community. I'd be happy to assist you with the cartridge query.

 

I'm afraid the Instant Ink program is not available is Australia. So, you'll have to cancel the Instant Ink subscription and replace the Instant Ink cartridges with the regular ink cartridges. 

 

Also, the cartridge# differs from country to country, we'll have to do a rationalization reset so that your printers accepts inks from Australia.  

 

Hope this helps! Let me know if you have any other questions. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎04-10-2020 05:54 AM

HP Recommended

Thank you Asmita for your help .

Was this reply helpful? Yes No

‎04-10-2020 07:23 AM

HP Recommended

Hi @MarattTony

 

Happy to help. If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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