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emma45 Student
Student
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Message 1 of 2
56
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HP Recommended

Impossible printing

After changing the cartridge to the printer, it is no longer possible to print any file. 

The error message report"An ink cartridge was not installed or there was a problem with the installed cartridge. To resolve the problem, replace or clean the cartridge" but everthing's work as well as possible. 

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
17
Flag Post
HP Recommended

Impossible printing

@emma45, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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