09-15-2019 07:07 AM
After changing the cartridge to the printer, it is no longer possible to print any file.
The error message report"An ink cartridge was not installed or there was a problem with the installed cartridge. To resolve the problem, replace or clean the cartridge" but everthing's work as well as possible.
09-17-2019 03:10 PM
@emma45, Welcome to HP Support Community!
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