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I have loaded new cartridges supplied by HP INK and I am getting an error message saying that I should fit cartridges.I have checked that they are secure.This is the first time I have experienced this issue when replacing HP INK cartridges.My printer is HP ENVY5540.

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Hi @Stainburn,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing cartridge installation issues with HP Envy 5540.

Kindly refer to this video link for steps to install the ink cartridges.
 
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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