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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-15-2022 03:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have installed the new cartridges sent under HP Instant Ink.  I  get the following error message:

Incompatable Catridges

The  indicated cartridges are not intended for use in this printer.

 

The printer is an HP Envy 4527

1 REPLY 1

‎04-18-2022 04:37 PM

HP Recommended

The proper Instant Ink cartridges for your printer would be 63/302. What is the number on the cartridges?

 

If your cartridges have a different number you will need to contact HP for a replacement.  The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

Instant Ink Support.png

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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