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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-16-2022 09:35 AM - last edited on ‎04-25-2022 12:11 PM by HP Administrator

HP Recommended

Hi,

Have an instant ink account and the last colour cartridge received keeps giving me an ‘incompatible ink’ error message. 
Have done all of the troubleshooting and not cleared. The final option is to buy a new cartridge. As an instant ink customer I shouldn’t have to do this should I? Is there no way I can just get a replacement through my instant ink account?

1 person had the same question
1 REPLY 1

‎04-16-2022 10:05 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

 

Instant Ink Support.png

 

 


Bob Headrick,  HP Expert

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