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- Information icon keeps flashing and printer won't print.

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11-08-2020 03:08 PM - edited 11-08-2020 03:10 PM
Hello.
I purchased a HP Deskjet 2652 printer recently from Goodwill. The information icon light keeps flashing and the printer will only print the Printer Information Page. In addition, I am using a black non-instant ink cartridge. I am not interested in signing up for HP's Instant Ink cartridge program. Can I still use this printer or did I just waste my money?
11-09-2020 07:32 AM
Hi @Scoops2u,
I'd like to help!
If the information light is blinking in white and the Wi-Fi Direct icon on the display is blinking fast at the same time, press the Information button to confirm a direct connection.
Help me with the below details-
- How is the printer connected to your device Wifi or USB?
- What is the status of the wireless light on the printer, steady or blinking?
- What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
- Are you able to make copies using the printer ?
Here is the printer's User Guide it would help you understand the printer better
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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